Finding Qualified Technicians to Repair Your GE Appliances

by | Jul 11, 2012 | Maintenance & Repair

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When you find that your washing machine is leaking, your dishwasher won’t run, or your refrigerator isn’t cooling, it is often more cost effective to repair your GE appliance rather than replace it. However many homeowners don’t know who to call to get these items repaired and often replace them long before the GE appliance is really in need of it. How do you find a good repair service? How do you find one that will be economical, honest and reliable? A good General Electric appliance repair service can often come out to your home, inspect the GE appliance, service or repair it same day, and will cost you a fraction of the cost of replacing.

When you begin your search for repair services, most people go to their favorite search engine. What you find is usually a myriad of paid advertisements that don’t always fit what you’re really looking for, and you don’t know if you can trust these companies. Instead, try searching for your home town, the type of repair service you are looking for and the type of appliance you need repaired. Once you have been able to narrow your search down, you can start finding names of places you’ve used before or perhaps friends have mentioned using. Did they do a good job? Was their price reasonable? Have they been in business for several years? If they offer a warranty on their repairs, the warranty is only good as long as the business is operating so it’s important to use a company that is stable.

Visit a few of the websites. Are they pleasant to look at? Do they offer customer testimonials on the front page? Do they mention being licensed and insured? Can they prove it? All of these things are earmarks of a good General Electric appliance repair service. Good websites are often built by professionals and costs thousands of dollars to build and maintain so it can be an indicator of the company’s success. Customer testimonials are important but not just the ones you see on their website. Therefore, it is important to check for testimonials in other places. Those are often the most honest and can give you a good indication of trustworthiness. Licensing and insurance is important in case something does go wrong. The company should be able to fix the problem because they have taken the responsibility and insured themselves against inevitable mishaps.

Finally, when you make the phone call to make an appointment, make sure the person scheduling the appointment is helpful and knowledgeable about your problem. Quick service is also important. Customer service is the most important thing that a General Electric appliance repair service can offer to set themselves apart from their competition. This should stand out from your first contact.