No matter what size your business is, you need to have effective communications to succeed. Small businesses need the same type of communication larger businesses need, just on a smaller scale. It used to be that businesses could only purchase landline systems that were cumbersome to install and expensive to maintain. Anytime something was wrong, it required a technician to come to your site to fix the problem. Not only was this method expensive, it took days or even weeks to fix the problem, putting your business at risk of losing customers. Today, there is a better small business phone system to choose that works over your Internet connection and offers more benefits.
Flexibility
Part of the expense of landline systems was the high cost of each necessary feature. If your business requires call forwarding, call waiting or caller ID, each feature is an extra expense on your phone bill. With a VoIP small business phone system, most of these features are included in your monthly cost. As an added benefit, there are no long-distance charges, which can be a significant savings for businesses that make long-distance calls frequently.
Repairs
With VoIP, there is no need for a technician to come out when your system isn’t working or you need to add extra users because your company has expanded. VoIP can be managed remotely by your host company or even on your own through the easy-to-use interface on which your technician will train you when your equipment is installed. This also offers you the scalability you need. As you gain and lose employees, you can make the necessary changes on your own without having to deal with a technician.
Travel
If your business requires you or your employees to be in and out of the office or even traveling throughout the country, you don’t have to worry about missing calls. With a few easy steps, you can have your calls forwarded to your cell phone without your customers being the wiser. They will call the same number and reach you wherever you are at the time. This makes it much more effective to run a business with employees who need to travel and cannot be tied to their desk on a daily basis.
When you are looking for a small business phone system, you have two basic choices, analog or VoIP. Most companies are opting for VoIP because of its numerous benefits and cost savings. Taking the time to research your choices will help you make the right decision for your company.